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  1. Tovala
  2. Common Support Questions

Common Support Questions

Meal Delivery Inquires

  • What do I do if my VacPack Proteins are damaged?
  • Meal Delivery Delay
  • Meal Order Cancellation Request
  • How can I see what delivery day I have selected for a specific order?
  • How do I change my delivery day if my account is eligible?
  • Does my account have the option to change my Delivery Day?
See all 8 articles

Meal Plan and Account Management

  • How do I update my address?
  • How do I change my payment method?
  • Meal Commitment Explained
  • Help! I received meals I don't want or didn't select!
  • Auto-Selected Meals

Oven Inquires

  • Our best tips for oven setup
  • How can I exchange my oven?
  • Oven WiFi Connection Troubleshooting
  • How Do I Cook My Meals If My Oven Is Having Issues Connecting To WiFi?

Contact the Tovala Support Team

  • How do I reach Customer Support?
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