Credit cards can be declined for many reasons and our payment processor doesn't provide our team with specific details as to why. After you've verified the card details are correct and the card is not expired, we recommend reaching out to your bank to inquire why the card was declined. If you're still having issues, you can add another credit card in your account and set it as your default before we reprocess your weekly meal order so you can ensure you get your order that week.
Click here to learn more about adding a new payment method to your account.