After every use, we recommend cleaning the interior and exterior of your oven. Running several cook cycles without cleaning your oven may result in permanent blemishes or discoloration to your oven.
Important cleaning information
- DO NOT use oven cleaner to clean your oven. Oven cleaner may degrade your oven's finishes.
- DO NOT clean your oven with metal scouring pads. See cleaning instructions below for further details.
- Make sure your oven is unplugged, cooled completely, and safe to touch before you start cleaning.
How to clean your oven:
- Cleaning the exterior
- The outside body of your oven can be cleaned with a soft, damp cloth. We recommend using a solution of mild soap and water to dampen the cloth.
- Cleaning the door
- The inside and outside of the door can be cleaned with a soft, damp cloth. Dampen the cloth with a solution of mild soap and water.
- DO NOT use harsh, abrasive cleaners or scrapers to clean the door’s glass, as this may lead to scratches or other damage.
- Cleaning the metal crumb tray
- Hand-wash only. Dishwasher use not recommended.
- Remove the crumb tray and dispose of crumbs/food particles into the trash.
- Then, wipe down the crumb tray with a soft, damp cloth. We recommend using a solution of mild soap and water to dampen.
- When the crumb tray is completely dry, slide it into the bottom of your oven under the heating elements. Cooking performance could be altered if you cook without the crumb tray present.
- Cleaning the control panel
- The control panel should be wiped down with a soft cloth lightly dampened with water. Wring out your cloth before wiping down to ensure the cloth is not excessively wet.
- Cleaning the plastic drain tray/external bottom tray (depending on oven model)
- Hand-wash only. NOT dishwasher safe.
- Empty the drain tray after every use of your oven. The drain tray can be cleaned with a soft, damp cloth. Dampen the cloth with a solution of mild soap and water.
- Cleaning the sheet tray
- You can hand wash the sheet tray with mild dish soap and warm water. The sheet tray is dishwasher safe as well.
- Cleaning the air fry basket
- We recommend cleaning the basket after each use.
- The air fry basket is hand-wash only. It is NOT dishwasher safe.
- Wipe down the air fry basket with a soft, damp cloth (using a solution of mild soap and water to dampen). You can also soak the basket in a solution of warm, soapy water.
- We do not recommend using harsh, abrasive cleaners or sharp objects (such as knives or hard brushes) to clean the basket.
For the Smart Oven Pro: Descaling (a.k.a. Giving your oven a deep clean!)
- If you use your steam oven once a day or less, we recommend descaling your oven every 6 months.
- If you live in an area with hard water or use your oven more than twice a day, we recommend conducting this descaling procedure more frequently.
- Note: Since the Smart Oven Air Fryer does not have a water reservoir, it does not need to be descaled.
How to descale your Smart Oven Pro:
- Make sure your oven is in a well-ventilated space, free from any overhanging cabinets or other nearby overhead obstructions. If needed, move it to a place that is unobstructed overhead.
- Empty the oven of water.
- Empty the drain tray (located in the front of your oven underneath the oven door) of any water, then replace the drain tray underneath your oven door.
- Then, hold the Steam button down for 5 seconds and then release to DRAIN the water reservoir. The reservoir will drain automatically and beep when empty. Note: The oven can take up to 15 minutes to drain.
- The reservoir is designed to drain into the drain tray underneath your oven door. Be sure to empty any water from the drain tray both BEFORE and AFTER draining.
- If the water reservoir is completely full, you may need to empty your drain tray multiple times to remove water. Be prepared to remove it, dispose of water, and replace it multiple times as your oven empties.
- Fill the water reservoir with 4 oz of filtered water and 4 oz of distilled white vinegar.
- Set your oven to the following cook cycle, using the Tovala App. (Note: A strong vinegar smell will be present throughout this cycle.)
- 5 minutes of Bake at 400°F
- 25 minutes of Steam at 400°F
- Let your oven cool back down to room temperature.
- Fill the water reservoir with 8 oz of cool, tap water.
- Wipe up any excess water in your oven with a soft cloth.
- Finally, run the same cook cycle as before.
- Allow your oven to cool until it’s safe to touch, then wipe up excess water inside your oven with a soft cloth.
- If any limescale is deposited into your oven’s interior or drain tray, gently wipe it away with a soft cloth dampened with vinegar.