Tovala warrants the first consumer purchaser that this oven, when shipped in its original packaging and sold or distributed in the United States by Tovala or an authorized reseller, will be free from defective workmanship and materials under normal home use for 1 year from the date of the original purchase. Tovala agrees that it will either repair the defect or replace the defective oven with a new or refurbished equivalent oven at no charge to the purchaser. This limited warranty does not apply to any aesthetic items of the oven, nonfunctional accessories, or the light bulb. This limited warranty also does not apply to any oven with an oven exterior that has been damaged or defaced, and/or has been subjected to misuse, abnormal cleaning or handling, or has been altered/modified. To obtain warranty service, email Tovala Customer Support at firstname.lastname@example.org or live chat with Customer Support at tovala.com.