Help! My vacuum-sealed protein is leaking or damaged.
If your meals arrive and you notice that one of your proteins is not fully sealed or is damaged, please do not eat it. We cannot guarantee the quality of meals that arrive unsealed, and your safety is our first priority.
Please take a picture of the packaging and share it with our support team by emailing us at firstname.lastname@example.org or live chatting with us at tovala.com or in the Tovala App. We'll review the issue internally and help make things right.