Our amazing support is ready and willing to help you in any way possible. We are constantly looking for ways to help resolve your issues more quickly and the way you want to reach out. Hours of operation will be expanded soon on Chat and Phone.
Email - Non-urgent questions and issues
support@tovala.com
You can expect an agent response within 24-48 hours of submitting your inquiry.
Chat - Urgent Issues - Fastest way to reach support!
Live chat us using the box on the bottom right-hand side of this page, or click the "Chat Now" button in the app's "Support" tab!
Chat Hours of Operation:
Monday - Thursday: 10am - 9pm CST
Friday: 10am - 8pm CST
Sat and Sun: 11am - 6pm CST
Phone
Note: We have limited phone staffing. Please leave a voicemail for us to call you back if no one is available and we will call you back within 1-2 business days. Chat is the quickest way to reach us for an urgent issue.
Support Phone Number: 312-818-4437
Phone Hours of Operation:
Monday - Friday: 10am - 5pm CST
Saturday and Sunday - Closed