We send Tovala Meals via Veho, UDS, OnTrac, UPS, or Fedex in an insulated box with an ice pack(s). The carrier is determined by availability based on where you live.
Meal boxes are packed with insulation and gel ice packs to keep your meals fresh and shipped in transit for either one or two days, depending on your distance from our Chicago or Salt Lake City based production kitchens.
When your meal box ships we'll send you an email with your tracking number so you can monitor the progress of your shipment.
You can also access the tracking link from the "Past Orders" section of the Tovala app. If one of our shipping carriers notifies us of a delay we'll email you with an update. Learn more about what to do in the event of a delivery delay.